Heartsaver Courses

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Midwest Save a Life, LLC will gladly come to your location to perform on-site training. We require a minimum of six students. Upon scheduling, we require a minimum deposit of 50% of the total cost of training. The remaining balance of the invoice must be paid no later than 3 days prior to the date of service. Class will be cancelled if payment is not received by this time.  There are no exceptions to these terms (such as net 30 days for payment). Once the registration fee has been received NO REFUND will be given. 

 You can reschedule within 48 hours of the onsite training, but please be advised that you can only reschedule your training one time. If the onsite training is cancelled by you, you will not receive the deposit back. Also be aware that group discounts are given based on the number of students originally accounted for by the client. If fewer students than expected are present for the class, Midwest Save a Life, LLC will not issue a refund for those missing students. We can issue a credit for those students (see “student reschedules” policy). 

Any locations that require travel beyond 60 miles of our Clinton, Iowa office will require a minimum of eight students and will incur travel fees as follows: $50 for distances 61-100 miles from our location and $80 for anything that is 100-200 miles from our location. We do offer classes beyond the 200-mile radius, but additional expenses will be incurred which may include hotel accommodation for an overnight stay. These fees will be discussed and agreed upon prior to invoicing.

In cases of emergency (weather, illness, etc.), if Midwest Save a Life, LLC cancels a scheduled class, then an offer of a reschedule within 60 days will be made. If rescheduling is not possible, Midwest Save a Life, LLC will consider a partial or full refund depending on the circumstances.  

Students must notify us 24 hours prior to the scheduled class to be eligible for a reschedule (special circumstances will be considered). To notify us, call 563-219-1910 . If we are unable to answer at the time you call, please leave a voicemail and we will return your call at our earliest convenience. If contact is not attempted prior to class, the student will be considered a NO SHOW and no credit will be given. For students that need to reschedule, a $25 rescheduling fee must be paid prior to rescheduling and that student will have to attend the make-up session at our office located at 415 S 2nd Street, Clinton, Iowa at a time that is convenient for the instructor and student. Students may only reschedule once, and this must take place within 60 days of the original class date.  

We recommend that students arrive 10 minutes prior to the start of class. Classes generally start right on time. Due to the nature of the training, ANY student (this includes management) that is more than 10 minutes late for class will be considered a NO SHOW and will not be allowed in the training session. No shows will be required to pay a $25 reschedule fee if they choose to reschedule (see reschedule policy). No refund will be given for no shows.

If a charge is placed in dispute by the student or cardholder because the student or cardholder did not recognize /recall this charge, the student is responsible for a processing fee of $25.00 in addition to the original charge due on the transaction. 

Students are responsible for the correct spelling of their own name. A student roster is given at the beginning of each class and students much check to make sure their name on the roster is correct. If the student fails to notify the instructor at the time of class that the name is spelled incorrectly, Midwest Save a Life, LLC will not be responsible for the misprinting of the card. A replacement fee of $15 will be charged to the student prior to correction and replacement of the card.